Our quality control procedures are unparalleled in the industry
We set ourselves apart by investing in highly trained technical staff and state-of-the-art testing facilities to ensure that our customers receive superior quality optics.
As proof of our commitment to quality, we provide unique test reports by serial number for every 10Gig optic we ship. Each unit is individually tested with a full 10Gig of traffic on the equipment for which it is intended. For CWDM & DWDM, all optics are tested with our Optical Spectrum Analyzer to ensure precise calibration.
Our Warranty
We offer a lifetime warranty on all of our products. Every optic we ship is fully guaranteed for compatibility and operability.
Our quality control procedures are designed to ensure virtually zero chance of failure in your network. However, should you experience any problem with one of our optics, our technicians will work to timely resolve the matter, or issue an advanced replacement unit if necessary. We will send an advanced replacement to keep your network running smoothly and coordinate the return thereafter, so you will not lose valuable time waiting for the original optic to be received by us.